Leading Barracuda RMM will release 12 SP5 MR1

We will be releasing Barracuda RMM 12 SP5 MR1 to our cloud instances starting on January 31, 2022. This release includes an enhancement to view automated task results and necessary security updates. To ensure our partners are protected, we have updated our third-party dependencies. It is required for all partners to update to this Maintenance Release as soon as possible.

NOTE: After you update the Maintenance Release, please ensure your Onsite Managers and Device Managers for Windows and Mac, as well as your Office 365 and VMWare Service Modules, are updated. These two Service Modules must be updated to the latest version to work with this Maintenance Release.

A maintenance window is required for this upgrade during which all services will be unavailable. Please plan accordingly using the schedule outlined below.

Barracuda Cloud Maintenance Window
US07 Friday, February 4 from 0000 – 0200 UTC-0500

This is a tech dashboard with more scripts to utilize for all your clients. Pricing is monthly no contracts and more aggressive then mainline products. Migration has no conflicts with other providers. Remote Support is a true point to point

Bitdefender and Microsoft O365 Information IMPORTANT

Bitdefender Policy Update- please apply

Network Protection ->General Settings Section- Check off Besides SSL Scan RDP.  Brute Force attacks are happening..it surprises me considering the whole world I thought shutdown RDP on the public side.

Microsoft Changes to O365 user and Resellers agreements

Dear Reseller,  

We’d like to take the opportunity to provide you with an overview of upcoming changes Microsoft is making to their CSP experience. 

Historically, Microsoft has not enforced their annual subscription terms which has allowed customers flexibility in modifying licenses throughout the annual term. Effective March 10, 2022, Microsoft will be enforcing annual terms, and offering monthly terms for customers who wish to maintain flexibility with license changes.  Monthly-term license subscriptions will be charged a 20% premium, however, to help support this new enforcement, Microsoft is offering a promotion for most of the monthly-term licenses.  This promotion is effective through June 2022 and is for designated SKUs where the customer has under 2,400 of the same licenses within the same tenant. Customers who do not want to pay a 20% premium for this flexibility will need to move their license to an annual term before Microsoft’s promotion ends in June. 

In addition to enforcement of term policies, Microsoft is only allowing a 72-hour time frame during which new subscriptions can change terms or quantities. After 72-hours from the initial purchase, subscriptions cannot be modified until the next renewal period (either monthly or annual).

Think about this the headache you will have trying to do co-terming with you clients. Remember this withing the same tenant, with no time to adjust. We are working to provide a solution and alternative to Micorsoft’s actions

Roy Miehe | MspPortal Partners Inc. | Ceo/President

Bitdefender /MSP Aggregator – Distributor

“Where Service and Technical Skills Count”

Bitdefender New Portfolio email

This will not effect MspPortal Partners pricing on all Gravity Zone pricing will remain the same. Per my Distribution Manager 1-6-2021

Yes a la carte refers only to annual enterprise solution – not MSP. You will continue to distribute Cloud Security for MSP + ATS + EDR, etc. with no change 😊

I will let you know details ASAP on the annual pricing changes to the enterprise only (no change to annual bundles).

The message sent was a little confusing and concerning to a lot of MSP and Resellers

The a-la-carte licensing model is being updated: advanced security capabilities (Cloud Sandbox, HyperDetect and Root Cause Analysis) will now be included in the base license to provide an even higher security level with the base tier. We are also consolidating SKUs and will support both on-premises and cloud console deployments from the same SKU/license.

The current a-la-carte products and GravityZone Advanced Business Security will move to End-of-Sale for new customers starting April 1st, 2022. This is due to the introduction of the enhanced a-la-carte licensing mentioned above and to optimize the number of packages in our business solutions portfolio from four to three.

Something to think about as an opinion and comment if you bill your clients annually you might change to monthly as soon as feasible and financially acceptable to you.  Annual contracts both with your vendor and your clients could backfire or be detrimental to you .

Roy Miehe | MspPortal Partners Inc ” Where Service and Technical Skills Count”

 

Bitdefender BEST 7.4.2.142 (Windows) Release Notes – Fast Ring

BItdefender updates The release notes are available here.

Folks stay up to date on Product 7.4.2.142 and  engine 7.90782 last update 1-4-2022

Also Bitdefender alerts via email .. they are still struggling and still using Mailchimp hence you’re not receiving all alerts that you have requested. Very important to login daily..and review your endpoints if they have red on them more then likely it is a  engine update but could be a product update is needed. If you are with a RMM solution using Bitdefender my suggestion is to convert to the real Gravity Zone platform. Not all distributors are the same, pricing should be the same based upon Bitdefender guidelines but some will try to buy your business. Pricing is not always the best way to select your distributor, interview them and find out if you have a questions or issue do they pick up the phone and do they have tech support available to answer and fix your solution and or questions. Safe Safe folks malware is on the rise

Roy Miehe | MspPortal Partners Inc. | Ceo/President
Bitdefender /Distributor
“Where Service and Technical Skills Count”