Bitdefender Tech News

Bitdefender loaded a bad file so in most case if you look at this it will of a issue

To all my partners login to Gravity Zone and review but it is easier to look at  say multiple desktops (Show)

The error is this: ( even though  you are a partner please take the time to do random check on your clients IMPORTANT) I have already reported it to Romania

Update Process Failed because the endpoint could not resolve the update server address Please contact your system administrator. Error-1002

For at least the time being go to the dashboard and grab all the systems on line and run a UPDATE task that will for the time being bring it back on line and clean.

One last thing Bitdefender uses O365 and MailChimp..in the case if you are as concerned about security as myself I use GEO blocking globally except the US please start using to protect your clients, for the time being until Bitdefender fixs the issue mail will at best be random but your client will be protected.

In my mail filter product we can activate for you.

If you are struggling with your RMMs system lack of support come on board as a partner

Roy Miehe | MspPortal Partners Inc. | Ceo/President

Security Software Distributor: Bitdefender , Barracuda, Phishing Simulation & Cyber Security Training

“Where Service and Technical Skills Count”

 

Bitdefender Changes access to Power user

Bitdefender recently made major changes to the Power User capability, and the main driver for this change is security. The 3rd party technology we use for PowerUser could pose some security risks in the future, and we had to act quickly to mitigate those risks. Also, the latest version of the technology is not compatible with any operating system before Windows 10, which does not fall in line with our target to offer backward compatibility.

Therefore, we’ve decided to provide a change which will let us continue PowerUser for all the supported operating systems. The new CLI will help us provide a lighter agent footprint, and much more precise control of all modules going forward.

We are currently working on adding new commands in PowerUser ComandLine to support additional actions and we plan to expend its coverage as we move forward.
Considering the feedback we recently received from some of our customers and partners, we also plan to release example scripts in our documentation, and allow the use of our existing Power User capability. It will be accessible only by running the process EPPowerConsole.exe directly, and it will be limited to Windows 10 and above operating systems.

An important project we have ongoing right now is the development of a new BEST GUI, which will offer some of the Power User capabilities in the endpoint GUI.
We aim to introduce as many settings as possible going forward on this new UI and CLI. Your feedback is most welcome, as it will determine what options will be available in the upcoming BEST GUI.”

I spoke to a nice gentleman in Romaina (BD Head Quarters, and he stated it had changed to only getting to it: By following these steps Windows/program Files/Bitdefender/endpoint security/ run as admin EPPowerConsole.exe-> then put the password in to bring up the UI. A little painful but secure

Roy Miehe | MspPortal Partners Inc. | Ceo/President
Security Software Distributor: Bitdefender , Barracuda, Phishing Simulation & Cyber Security Training
“Where Service and Technical Skills Count”

Bitdefender Changes Scanning Techniques

This can be good or Bad..depends on how you look at it

I mange thousand of endpoints of Bitdefender

So i have been running the new changes for about a week ( I am satisfied so far)

Bitdefender is a policy based platform

In this point, there are several things to do:
1. Remove the scan archive from the Quick scans because these are designed to scan some resources fast.
2. Add the scan archives in the Full scan profile if not already done so it can be inherited and the report be populated as desired.
3) With all this, a malware located in an archive doesn’t pose a threat because when resources from the archive are accessed or unpacked they will be scanned and detected by the on access real time protection.

Read this link (https://www.bitdefender.com/business/support/en/71263-85158-contact.html) updates coming and some answers also

LAST IF YOU ARE NOT USING 2FA PLEASE TAKE THE TIME TO SETUP IT IS NOT HARD. personally  I use a high end 2FA program for all sites and I use it from one computer only. I do not use  cell phones to log in, the program that I use allows it.. security is a utmost concern to me in protecting myself and my partners

If you have questions and you are a MspPortal Partner feel free to contact me

Roy Miehe | MspPortal Partners Inc. | Ceo/President

Security Software Distributor: Bitdefender , Barracuda, Phish Line Training

“Where Service and Technical Skills Count”

 

Bitdefender- New Content Policy

Bitdefender Modified the existing content filter in November

Network Attack Defense

Key is to be in Partner Mode

The Network Attack Defense module relies on a Bitdefender technology that focuses on detecting network attacks designed to gain access on endpoints through specific techniques, such as: brute-force attacks, network exploits, password stealers, drive-by-download infection vectors, bots, and Trojans.

Short Version
From the latest updates, the Web rules list found in Content Control > Web Access Control Settings > Web Categories Filter has been moved under Policies > Configuration Profiles > Web Access Control Scheduler > Category Scheduler.
You can now create new schedules with multiple time window settings and assign categories to each schedule. The categories will be removed from the policy and the new schedule will be mapped to a policy.

Please refer to this article (https://www.bitdefender.com/business/support/en/77209-452409-web-access-control-scheduler.html#UUID-4d237376-d2f8-7403-25fd-59e8bf11a543) from our documentation regarding how to create a scheduler and also assign it to a policy. Note that a scheduler can be assigned to more policies simultaneously.

Long Version
(https://www.bitdefender.com/business/support/en/77211-376315-network-attack-defense.html)

If you need assistance contact me

Roy Miehe | MspPortal Partners Inc. | Ceo/President
Security Software Distributor: Bitdefender , Barracuda, Axcient
“Where Service and Technical Skills Count”

 

Bitdefender Experiencing Server App Slowness

Write this rule in the policy for the company in question

Network Performance Issues
Rules to write
In the Policy
Sections
Antimalware->Settings->In-policy exclusions->type IP/mask-> ip address of the server machine serving the app->Ransomeware Mitigation
Network Protection->type IP/Mask->ip address of the server machine serving the app.
Save
Do the same on the workstation Policy
The push a task update policy to all machines

Roy Miehe | MspPortal Partners Inc. | Ceo/President

Security Software Distributor: Bitdefender , Barracuda, Axcient

“Where Service and Technical Skills Count”

GravityZone Control Center Update for September (Read Important Changes)

September 2023 (Version 6.43.0-1)
Early Access
YARA detection rules

YARA rules are queries you can use to scan endpoints for patterns of malicious behavior. Use the YARA detection rules feature to generate custom alerts and security incidents based on the results of these scans.

This feature is available for Windows and Linux endpoints with the following BEST versions:

Windows: 7.9.5.318 or newer

Linux: 7.0.3.2248 or newer

To create YARA rules, go to Incidents > Custom detection rules, click the Add rule button, and then click YARA. Follow the on-screen instructions.

After you create a YARA detection rule, you cannot convert it into another type of detection rule.

From the Custom detection rules grid, you can enable or disable YARA detection rules, or start on-demand scans by clicking the 151926_1.png vertical ellipsis button and then selecting the Scan option.

Clicking a YARA detection rule from the Custom detection rules grid brings up the YARA details panel. From this panel, you can switch to the Search and Incidents sections to view the alerts and incidents generated by the rule.
Unified Incidents

The Parameter filter is now available in the Incidents section. It contains a series of criteria you can use to further filter your grid results and create highly customized smart views.
Improvements
EDR

The Incidents > Custom Rules section has been divided into two sections: Custom detection rules and Custom exclusion rules.

The grids and rule configuration pages have a new design.
Rule settings now include targets. You can now decide whether to apply the rule to the entire company or to specific groups by endpoint tags.

Clicking a grid entry brings up the details panel of the rule. It contains information about the rule, options for navigating rules and for editing the current rule. For custom detection rules, you can use the View alerts and View incidents buttons to switch to the Search and Incidents sections.

In the Incidents > Search section, you can now look up both custom detection rules and custom exclusion rules by using the other.rule_id field in your search query. You can still use the other.exclusion_id field to identify existing alerts for the next 90 days, after which the field will be deprecated.

The Custom detection rules and the Custom exclusion rules sections are now available to Partners even if they do not have an active EDR license on their account.

Partners can now control rules for their managed companies and can use the Company filter in the grid to view the rules created for each company. Customers can also view the rules Partners have applied on their company.

When switching to a new Partner, all custom rules created by the former Partner are disabled. The new Partner will not be able to view the rules applied by the former Partner.

GravityZone platform

Companies switching from a trial license to a monthly subscription will automatically have the Email redaction setting disabled.

New BEST for Linux installation packages are now available for systems with ARM architecture (AArch64).

Minor UI changes to the Add company and Edit company windows, including a different order for the Add-ons displayed in the Licensing tab.

Roy Miehe | MspPortal Partners Inc. | Ceo/President

Security Software Distributor: Bitdefender , Barracuda, Axcient

“Where Service and Technical Skills Count”

Bitdefender Gravity Zone Mobile Device Manager is now ready to Activate

I finally met with the Project Manager today, to go over security

If you are a partner of MspPortal Partners Inc I can activate the account and now support it, Bitdefender has no tech support available yet.

We starting playing with the project over 2 weeks ago when it was released..Great Product..Pricing is stellar a must have for your clients

Contact the office for activation

Roy Miehe | MspPortal Partners Inc. | Ceo/President
Security Software Distributor: Bitdefender , Barracuda, Axcient
“Where Service and Technical Skills Count”

Bitdefender Web Categories in GravityZone Content Control

This next KB describes the section Web Categories in GravityZone Content Control:
GravityZone: Security: Network Protection: Operation: Web Categories in GravityZone Content Control
Read Link

(https://www.bitdefender.com/business/support/en/77209-79818-operation.html#UUID-261aadd6-5c24-73b5-d8be-ccc2bf1be88a)

Roy Miehe | MspPortal Partners Inc. | Ceo/President

Security Software Distributor: Bitdefender , Barracuda, Axcient

“Where Service and Technical Skills Count”

Bitdefender updates Windows and Mac

Windows

Bitdefender has released version 7.7.2.228 of the Bitdefender Endpoint Security Tools (for Windows) on slow ring. The release notes are available here (https://www.bitdefender.com/business/support/en/77209-77540-windows-agent.html#UUID-0b1ff5fd-1302-df7d-3bf3-8fbb99514514).

Mac

Bitdefender has today released version 7.12.22.200014 of Endpoint Security for Mac on fast ring. The release notes are available here (English only). (https://www.bitdefender.com/business/support/en/77209-78218-macos-agent.html)

Roy Miehe | MspPortal Partners Inc. | Ceo/President

Security Software Distributor: Bitdefender , Barracuda, RackSpace, Axcient

“Where Service and Technical Skills Count”

Bitdefender Gravity Zone

Folks make sure you check the companies you manage and have allocated enough license’s

Below is an alert that you should have sent to you immediately

Bitdefender Gravity Zone
Deployments have reached Customer’s license limit

Notification Details
The Customer company ABC & Company has reached the maximum number of endpoints protected by the license key IABCF3.
To protect more endpoints for this company, you should extend its service subscription.

Provided by MspPortalPartners Inc
We hope you enjoy using the #1-ranked security technology!

Roy Miehe | MspPortal Partners Inc. | Ceo/President
Security Software Distributor: Bitdefender , Barracuda, RackSpace, Axcient
“Where Service and Technical Skills Count”