Over this past weekend 3 RMMS had issues
Connectwise (Still having issues)
Kaseya
Datto
Now my opinion I think you are making a mistake incorporating your AV product with your RMM in 2018 a now large RMM deleted 4000 endpoints of Bitdefender, between my partner and myself we spent a week reinstalling. I had recommended the RMM so I compensated the partner (fyi still my partner) for his time. Now as of today the RMM firm never did repay my firm, and of course I did drop the line publicly.
Key is keep AV seperate, do not be lulled into signing a contract that is not based upon monthly count allowing you to go up and down.
Roy Miehe | MspPortal Partners Inc. | Ceo/President
Security Software Distributor: Bitdefender , Barracuda, Axcient
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