Folks if you are not receiving Bitdefender Alerts
Please send an email to goldsupport@bitdefender.com
Subject Line: Not receiving Bitdefender Mail Alerts Important You should receive a response with a case number
** Importance to this is alerting you folks as to Incidents occurring in Gravity Zone -> whatever you have chosen to receive alerts on**
I have already made Development aware of this issue
On June 8th Rackspace Email will start making changes to the retention rules for the spam and trash folders. The maximum data retention limits of the spam and trash folders will change to 14 and 30 days respectively. This means that any mail data in these folders older than the retention limits will be removed and unrecoverable. Since an unlimited number of messages can now be stored in either of the spam or trash folders, the option to “Delete After ‘x’ Total Email” will be removed.
Prior to June 8th, you should review your spam and trash folder cleanup settings. If they are higher than the new limits (spam: 14 days, trash: 30 days) then the mailbox owner will need to review the mail in those folders and move anything worth keeping into another folder. You can view the spam and trash limits for each mailbox by logging into https://cp.rackspace.com and navigating to mailboxes > manage > settings.
Please inform your customers of these upcoming mail retention changes by May 4th. We look forward to the benefits these changes will bring to both the Rackspace Email platform and your organization’s mailboxes.
Sincerely,
The Rackspace Email Team
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Dear MspPortal Partners, Barracuda RMM 12 SP3 HF1 and the Barracuda RMM ServiceNow Service Desk is now available. The Barracuda RMM 12 SP3 HF1 release includes performance enhancements for alert handling, the file size for automation scripts and packages has been increased to 25 MB, and the OSX Site Prep Utility now supports macOS versions Catalina and Big Sur. For more information, please read the release notes: The Barracuda RMM ServiceNow Service Desk offers robust bi-directional integration with ServiceNow, enabling MSPs who use the ServiceNow event management system to use Barracuda RMM with no adjustments to accommodate. For more information, please read the release notes. If you have any questions, please do not hesitate to contact tech@mspportal.net. Regards, The Barracuda MSP team |
With Barracuda Advanced Threat Protection
MspPortal Partners blocked 767 Infected attachments in the last 24 hours protecting our partners clients from becoming/getting infected. Thousand of dollars were saved in mitigation costs
Scan Description the file was scanned by the Barracuda Advanced Threat Protection (ATP) service. ATP scans for malware, zero-day exploits, and targeted attacks not detected by other virus scanning features or the intrusion prevention system. ATP analyzes files in a secure cloud environment and makes an overall determination once scanning is complete.
Most of the blocked emails were Microsoft: docx, xlsm , xlsx, pdf, exe and rar
MspPortal Partners is a leader in providing security software to the Tech Community at better then wholesale pricing , service and support
We are very excited on the 3 releases all happening this week. Lots of content!
The upcoming hotfix lays the framework for the related Mac OS support and the new ServiceNow PSA integration release. Additional details on each one are provided below.
This hotfix release contains:
– Automation file parameter increase to 25mb.
– Site Prep tool upgrades for Mac OSes Catalina and Big Sur
– Automation scripts for installation of Firefox, Chrome, and Adobe Reader products are now available for download
Mac OS Updates:
– Mac Device Managers are now supported on Catalina and Big Sur
ServiceNow PSA integration:
– Barracuda RMM now supports the ServiceNow PSA integration. This release focuses on the Event Management product. This integration includes:
– 2-way ticket sync – Creating and updating tickets in Barracuda RMM will generate appropriate events in ServiceNow. A new REST API is available in Barracuda RMM that ServiceNow can be configured to consume to send ticket updates back to.
– Asset-sync – Barracuda RMM devices can be pushed to a ServiceNow Import Set table on a schedule, where they can then be transformed into the appropriate Configuration Item (CI) tables.
Release Notes now available:
Barracuda RMM 12 SP3 Hotfix 1
English PDF: https://download.mw-rmm.barracudamsp.com/PDF/MW12.3.0/Documentation/RN_RMM_12_SP3_HF1_April2021_EN.pdf
Campus
English: https://campus.barracuda.com/doc/95257799/
MacOS
English PDF:
https://download.mw-rmm.barracudamsp.com/PDF/MW12.3.0/Documentation/RN_BRMM_macOS_DM_EN.pdf
Campus
English: https://campus.barracuda.com/doc/95259524/
Managed Workplace Bi-Weekly Status Reports page:
https://wikihub.cudaops.com/display/CAODev/MW+Bi-Weekly+Status+Reports
Please see below release notes for the new Endpoint Security for Mac Version 4.17.16.200166, release on Slow Ring on April 12th.
Endpoint Security for Mac Version 4.17.16.200166 Release Notes
Release date:
New Features and Improvements
General
Added support for Apple M1 processors, with the following protection modules:
Support for other features on Apple M1 will be added in time.
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Note:
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Resolved Issues
General
Graphical User Interface
PDF files are an enticing phishing vector as they are cross-platform and allow attackers to engage with users, making their schemes more believable as opposed to a text-based email with just a plain link. To lure users into clicking on embedded links and buttons in phishing PDF files
If you are using with MspPortal Partners Barracuda Spam Filtering you can now do encrypt mail also at no additional cost.
Rackspace, Office 365, Google Apps, Exchange, Lotus Domino, GroupWise, Zimbra, Gmail, postfix, Send Mail, and more can be used as long as you can add a smart host entry.
I will assist in the original setup at no extra charge ( training) Use a word such as I do “secure” in the subject line plus you have the best spam filtering soluion in the industry.
Please see below release notes of Bitdefender Endpoint Security Tools Version 6.6.25.362, released on 3/29 on Slow Ring.
Bitdefender Endpoint Security Tools Version 6.6.25.362 Release Notes (Windows)
Release date:
Fast ring: 2021.03.24
Slow ring: 2021.03.29
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Important:
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New features and improvements
Product
Advanced Anti-Exploit
Incompatible Software Removal
Resolved Issues
Product
Antimalware
Content Control
Firewall
User Interface
February Updates:
GravityZone (Cloud-based) Release Notes for February 2021 Update:
Minimum requirements:
Security agents: 6.6.24.337 (Windows); 6.2.21.133 (Linux); 4.16.6.200156 (macOS)
Bitdefender Link : Web Page
Apple MAC:
Bitdefender Endpoint Security for Mac: End of Support for OS X El Capitan (10.11)
Bitdefender Endpoint Security for Mac support for MacOS El Capitan (10.11) will end as of September 1st, 2021.
Starting with the March 2021 release, the Bitdefender Endpoint Security for Mac kit will no longer install on OS X El Capitan. Customers looking to perform new installations on this legacy macOS version can either save an older version of the Bitdefender Endpoint Security for Mac kit or contact Bitdefender Enterprise Support to receive a compatible version and installation procedure. A KB article will be available here detailing necessary steps.
Existing Bitdefender Endpoint Security for Mac installations on OS X El Capitan will continue to function properly and receive signature and critical product updates until September 1st, 2021.
Note:
OS X El Capitan (10.11) is no longer supported by Apple and has not received security updates since August 2018.
Bitdefender Link : Web Page
