Dear Partners,
Barracuda RMM 2023.3 will be released to our cloud instances starting on July 26, 2023 US Time. This release includes integration with SentinelOne for macOS devices, a new default monitoring policy for SentinelOne, BitLocker policies, Site Security Scan improvements, and more.
PLEASE NOTE: Barracuda RMM has upgraded its application framework to Microsoft .NET 4.8. All users must upgrade to Microsoft .NET 4.8 or the Barracuda RMM 2023.3 installer will fail. Service Center requires Microsoft .NET 4.8 and Advanced Services. Onsite Managers, Device Managers, and Support Assistants also require Microsoft .NET 4.8.
Additionally, the upgrade of .NET 4.8 requires new versions of the PSA/Service Desk connectors, which are available for download from the Update Center. Re-integration is not required; however, the updated connectors are.
A maintenance window is required for this upgrade, during which all services will be unavailable. Please plan accordingly, using the schedule outlined below.
AU01: Monday, July 24 from 0900 – 1100 UTC-0400
EU01: Wednesday, July 26 from 1400 – 1600 UTC-0400
EU02: Wednesday, July 26 from 1500 – 1700 UTC-0400
EU03: Wednesday, July 26 from 1600 – 1800 UTC- 0400
EU04: Wednesday, July 26 from 1700 – 1900 UTC- 0400
US01: Wednesday, July 26 from 2200 – 0000 (+1) UTC-0400
US02: Wednesday, July 26 from 2300 – 0100 (+1) UTC-0400
US03: Thursday, July 27 from 0000 – 0200 UTC-0400
US04: Thursday, July 27 from 2200 – 0000 (+1) UTC-0400
US05: Thursday, July 27 from 2300 – 0100 (+1) UTC-0400
US07: Friday, July 28 from 0000 – 0200 UTC-0400
Barracuda RMM 2023.3 will be generally available on Thursday, July 27, 2023, and will be available for download at the bottom of the Download page on Campus. A Campus account and login is required. Please contact rmmsupport@barracuda.com with any questions.
Regards,
The Barracuda MSP Team
